At https://real-liberty.com/, we strive to ensure customer satisfaction with our products. Please review the following refund policy carefully before making a purchase.
1. Refund EligibilityRefunds are only available under the following conditions:
- The product arrives damaged or defective.
- The product delivered does not match the description provided at the time of purchase.
Refunds will not be issued for:
- Change of mind after purchase.
- Claims regarding the coin’s monetary value, as this is a memorabilia item with no monetary or investment value.
2. Refund Request ProcessTo request a refund, please follow these steps:
- Contact our customer support team at contact@usaindependence.com within 14 days of receiving your order.
- Provide your order number, proof of purchase, and a description of the issue (including photos if applicable).
- Our team will review your request and respond within 5 business days.
3. Return of Damaged or Defective ItemsIf your refund request is approved due to a damaged or defective product, you may be required to return the item to us.
- Return shipping costs will be covered by https://real-liberty.com/
- The item must be returned in its original packaging.
4. Refund ProcessingOnce your refund is approved, it will be processed within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.
5. Contact InformationIf you have any questions or concerns about this policy, please contact us at:
- Email: contact@usaindependence.com
Additional Notes
Please remember that this coin is a collectible memorabilia item and is not intended to hold any monetary or investment value.
This policy is designed to ensure fairness and transparency for all customers.